We thank everyone who entrusts their beloved pet into our care. Due to an increased volume of pets brought into our care, we are currently at capacity and unable to perform the intake of pets in our usual timeframe. We are working diligently to remedy this situation while giving each pet the dignity and respect it deserves. We will not rush our procedures as we believe each pet deserves an individual cremation, therefore, with the increased number of pets we are currently providing services for, this means longer wait times in bringing your pet into our care.
We continue to offer pet services, but at this time, we have limited space. We are currently taking pets in the order requests are received. Currently, it takes approximately two to three days to pick up/bring in pets and a 5 to 7-day turnaround to complete services and return pets to their loving families. Thank you for your patience as we implement additional procedures so we may continue to offer our services to the many families who depend on us.
This December, we broke ground on an expansion project for the Pet Funeral Home, but it will be several months before it’s finished. We’re excited to have more space so we can better serve our Southwest Virginia families.
If you have any questions, please do not hesitate to contact us.